Payment Center

Payment center is a simple, secure way to manage your lab group account, access data, and track spending. Designed for your convenience, payment center also allows you to track Sanger sequencing projects, manage account users, view account history, and track the use, status, and balance of Purchase Orders (POs).

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How to Set Up Your Payment Center Account

Setting up your Payment Center Account is as easy as 1, 2, 3

  1. Log in to your GENEWIZ account.
  2. Click on the payment center tab in the same row as the MY ORDERS tab.
  3. Follow the step-by-step instructions to complete set-up.

Have a question?

Explore our Payment Center Frequently Asked Questions learn more about Payment Center and how it can help you streamline your ordering process.

What does GENEWIZ payment center do?

Account Management

  • Add, modify, and remove shared payment methods, including convenient pre-payment options
  • Control individual group members’ payment method options
  • View account summary
  • Obtain account balance alerts

Member Management

  • Add and remove group members
  • Control end-user activity email alerts

Ordering and Results

  • Select shared payment methods for each order
  • View sequencing data. Applicable to lab managers and authorized group members only

Guidelines for Payment Center Setup

All lab members have the ability to set-up payment center accounts.

  • Once activated, this person will be the Group Manager of the payment center account.
  • For optimal use, it is strongly recommended that Lab Managers, or the person(s) responsible for lab spending and/or lab data management, serve as payment center Group Managers.

Payment Center Group Managers will be able to invite appropriate lab members to be Group Members once their payment center account activation is complete.

  • Group Members are typically any researcher that needs to share payment methods with other members of the group.

Researchers at labs with an existing payment center account must contact the Group Manager in order to become a Group Member.

  • Group Managers can invite new Group Members easily with the online group management function.

Set up your Payment Center through your end user account.

*Your Payment Center may take up to one business day to be activated. An automated email confirmation will be sent when your Payment Center is ready for use.

Features and Benefits

  • Convenient Account Access – payment center is available 24 hours a day, 365 days a year; access and download account activity and data anytime, anywhere.
  • Effortless Pre-Payment – Recharge pre-payment methods anytime to benefit from continuous fast and easy ordering.
  • Easy Account Customization – payment center Managers can grant access or lock in a group member to specific payment methods.
  • Easy PO Low-Balance Alert – payment center Managers can set up email alerts when a payment method balance drops below a customizable low-balance threshold.
  • Monitor Account Balances – Easily track spending for specific projects or payment methods.