Last Updated: 05/18/2018
GENEWIZ (“us”, “we”, or “our”) values your privacy. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our websites including, www.genewiz.com, www.genewizweek.com, clims.genewiz.com, and web.genewiz.com, and the choices you have associated with that data.
When you navigate our website or use our services, you may be asked to provide certain personal information that can be used to contact or identify you. This information may include, but is not limited to:
This personal data may be used to contact you with newsletters, marketing, or promotional materials that may be of interest to you. You may opt out of receiving these communications from GENEWIZ at any time by following the communication preference link in our emails or by contacting us. We will never sell your personal data.
We may collect information on how you accessed and used our websites. This information may include information such as your computer’s Internet Protocol (IP) address, web browser use, location information, information accessed, time and date of visit, and other data.
Site analytics helps GENEWIZ better understand our audience and how they utilize our site. This information allows us to optimize our website for better user experience and create content tailored to your needs.
Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows us or a third-party to recognize you and make your next visit easier and the website more useful to you.
Below is a list of some of the third-party partners who may set cookies on your device:
For further information: https://www.facebook.com/help/cookies
For further information: https://twitter.com/privacy
For further information: https://www.linkedin.com/legal/cookie-policy
For further information: https://www.google.com/policies/technologies/cookies
We utilize a Hubspot tracking code that sets cookies when you visit our website. For further information:
You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site by following this opt-out link.
GENEWIZ keeps client's Information with the same degree of care it holds its own confidential information, including written Information relating to the services; data; know-how; assay methods; technical and non-technical materials. GENEWIZ will not use the Information except for the services to be performed pursuant to the client's order or to optimize the client's customer experience. GENEWIZ will disclose the Information only to its officers, employees and affiliates directly concerned with the services, but will neither disclose the Information to any third party nor use the Information for any other purpose unless such materials: i. were known to GENEWIZ prior to the order, as evidenced by GENEWIZ's written records; ii. are or become generally available to the public through no fault of GENEWIZ; iii. are received by GENEWIZ in good faith from a third party, not in breach of an obligation of confidentiality; iv. are independently developed, discovered or arrived at by GENEWIZ without use of or reference to Confidential Information; or v. are disclosed, pursuant to a requirement of law.
At GENEWIZ, we understand that protection of our clients' IP is of the utmost importance. We stand by our emphasis on long-term collaborations and meet this challenge by providing comprehensive protective measures.
Our strict company-wide IP policy is based upon:
GENEWIZ will retain your data for as long as it is necessary to provide services to you and others or as long as required by laws and regulations. For EU Customers, some data may be transferred to other GENEWIZ facilities outside of the EU when it is necessary for service completion. In certain cases, GENEWIZ may disclose your data if required by the law. GENEWIZ will never transfer your data to a third party.
GENEWIZ aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us by phone, email, or on our websites “contact us” page.
In certain circumstances, you have the right:
You have the right to data portability for the information you provide to GENEWIZ. You can request to obtain a copy of your Personal Data in a commonly used electronic format so that you can manage and move it.