B. BOOK A DHL EXPRESS PICKUP
If a GENEWIZ Collection Spot is not available at your location, GENEWIZ will provide you with a free of charge shipping kit plus a sufficient number of DHL Express Flyers and DHL Express prepaid return labels together with your ordered Sanger sequencing barcodes.
The shipping kit includes detailed shipping instructions on how to book an individual DHL Express pickup from the DHL Express website. Please follow the instructions and enter the waybill number provided to you to schedule a date and time for pickup of your samples.
Your samples will be picked up by DHL Express and transported quickly to our Sanger sequencing lab in Leipzig (the barcode on the DHL Express return label codes for the Leipzig facility address – regardless of location stated on the label).
If you need support or you are uncertain a DHL Express pickup is available at your location, contact us at firstname.lastname@example.org or call +49 341 520 122–41.
How to submit your samples:
Order your Sanger sequencing barcodes in CLIMS before submitting your samples to GENEWIZ using logistics option A or B. More information about the different types of barcodes, can be found on our Barcodes for Sanger Sequencing page.
Follow the shipping instructions included in the shipping kit before dropping samples at your GENEWIZ Collection Spot or handing them over to a DHL Express courier. DHL Express will transport your samples to our European facilities in Leipzig for sequencing. Pickup times for your location are given in your CLIMS account, and on the GENEWIZ Collection Spot or letterbox.
Sample preparation depends on which type of GENEWIZ Collection Spot is available at your location:
- DHL Express Collection Spots require samples packed with a DHL label "ready to ship".
- Hosted GENEWIZ Collection Spots are also processed by DHL Express, but do not require you to prepare a sample shipment. You can simply pack your samples safely in a GENEWIZ Case and either drop your samples or hand them over to your institution’s host.
Please check your CLIMS account for further information on which type of GENEWIZ Collection Spot is available at your location.
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