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GeneGroupTM

GeneGroupTM is a simple, secure way to manage your lab group account, access data, and track spending. Designed for your convenience, GeneGroupTM also allows you to set-up and track DNA sequencing projects, manage account users, view account history, and track the use, status, and balance of Purchase Orders (PO) and invoices.


  • Functions Overview
  • Features & Benefits
  • Set Up Your Account
  • Account Management
  • • Add, modify, and remove shared payment methods, including
      convenient pre-payment options
  • • Control individual group members’ payment method options
  • • View and track invoice details and payment status
  • • View account summary
  • • Obtain account balance alerts
  • Member Management
  • • Add and remove group members
  • • View and modify group member profiles




  • Ordering & Results
  • • Submit and review orders online
  • • Select shared payment methods for each order
  • • View sequencing data. Applicable to lab managers
      and authorized group members only
  • Convenient Account Access – GeneGroupTM is available 24 hours a day, 365 days a year; access and download account activity and data anytime, anywhere.
  • Easy Account Customization – Customize spending limits for each group member, and receive itemized statements for easy record keeping.
  • Effortless Pre-payment – Recharge pre-payment methods anytime to benefit from continuous fast and easy ordering.
  • Practical Project Accounting – Allocate and control spending for specific projects.
  • Comprehensive Year-end Reporting – Receive annual all-inclusive reports to facilitate easy project and budget planning.
  • Special Offers & Cost Savings – Benefit from special member offers, discounts, and promotions.

Guidelines


   All lab members have the ability to set-up GeneGroupTM accounts.

  • Once activated, this person will be the Group Manager of the GeneGroupTM account.
  • For optimal use, it is strongly recommended that Lab Managers, or the person(s) responsible for lab spending and/or lab data management, serve as GeneGroupTM Group Managers.

   GeneGroupTM Group Managers will be able to invite appropriate lab members
    to be Group Members once their GeneGroupTM account activation is complete.

  • Group Members are typically any researcher that needs to share data and/or payment methods with other members of the group.

   Researchers at labs with an existing GeneGroupTM account must contact the
    Group Manager in order to become a Group Member.

  • Group Managers can invite new Group Members easily with the online group management function.

How to Set-up Your GeneGroupTM Account


   Login from the GENEWIZ homepage.

   Click on the GeneGroupTM tab on the top left-hand side of the screen.

   Follow the step-by-step instructions to complete set-up.


*Please note, it may take up to 24 hours to activate your GeneGroupTM account. You will receive an email notification when your GeneGroupTM account is active.


If you have any questions about setting-up your GeneGroupTM account, please contact Technical Support (877-436-3949). GENEWIZ Technical Support representatives will be able to walk you through the account set-up process and assist with any questions.