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Home > Resources > GeneGroup^®

GeneGroup^®

GeneGroup^® is a simple, secure way to manage your lab group account, access data, and track spending. Designed for your convenience, GeneGroup^® also allows you to set-up and track DNA sequencing projects, manage account users, view account history, and track the use, status, and balance of Purchase Orders (PO) and invoices.

Functions Overview
Features & Benefits
Set Up Your Account

Account Management
• Add, modify, and remove shared payment methods, including
convenient pre-payment options
• Control individual group members’ payment method options
• View and track invoice details and payment status
• View account summary
• Obtain account balance alerts

Member Management
• Add and remove group members
• View and modify group member profiles

Ordering & Results
• Submit and review orders online
• Select shared payment methods for each order
• View sequencing data. Applicable to lab managers
and authorized group members only

Convenient Account Access – GeneGroup^® is available 24 hours a day, 365 days a year; access and download account activity and data anytime, anywhere.
Easy Account Customization – Customize spending limits for each group member, and receive itemized statements for easy record keeping.
Effortless Pre-payment – Recharge pre-payment methods anytime to benefit from continuous fast and easy ordering.
Practical Project Accounting – Allocate and control spending for specific projects.
Comprehensive Year-end Reporting – Receive annual all-inclusive reports to facilitate easy project and budget planning.
Special Offers & Cost Savings – Benefit from special member offers, discounts, and promotions.

Guidelines

• All lab members have the ability to set-up GeneGroup^® accounts.

Once activated, this person will be the Group Manager of the GeneGroup^® account.
For optimal use, it is strongly recommended that Lab Managers, or the person(s) responsible for lab spending and/or lab data management, serve as GeneGroup^® Group Managers.

• GeneGroup^® Group Managers will be able to invite appropriate lab members
to be Group Members once their GeneGroup^® account activation is complete.

Group Members are typically any researcher that needs to share data and/or payment methods with other members of the group.

• Researchers at labs with an existing GeneGroup^® account must contact the
Group Manager in order to become a Group Member.

Group Managers can invite new Group Members easily with the online group management function.

How to Set-up Your GeneGroup^® Account

• Login from the GENEWIZ homepage.

• Click on the GeneGroup^® tab on the top left-hand side of the screen.

• Follow the step-by-step instructions to complete set-up.

*Please note, it may take up to 24 hours to activate your GeneGroup^® account. You will receive an email notification when your GeneGroup^® account is active.

If you have any questions about setting-up your GeneGroup^® account, please contact Technical Support (877-436-3949). GENEWIZ Technical Support representatives will be able to walk you through the account set-up process and assist with any questions.

We are here to help

dnaseq@genewiz.com
1-877-436-3949 option 2

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